FAQ

What are your opening hours?
Standard hours at Sydney City Acupuncture are 8:30am – 6pm Mon-Fri.

Do you take appointments after hours?
Yes, upon request, we may arrange suitable times outside our normal hours for busy patients.

Where are you located?
Our clinic is conveniently located in the Dymocks Building, 428 George St, Sydney, between Myer and The Strand Arcade, within easy walking distance from your central CBD office.

Do you offer health fund rebates?
Yes.  Please check with your health fund to check your level of cover.  Most health funds now offer cover for acupuncture and Chinese herbal medicine.

Can I claim on-the-spot?
Yes, for eligible patients our HealthPoint facility means you only pay the gap amount.  You won’t need to make a seperate claim, or join the queue at your health fund office.

What patients do you normally treat?
We treat all kinds of people in the City of Sydney area.  Most of our clients are busy professionals.

What conditions do you normally treat?
We treat a wide variety of conditions, from sore muscles to gynecological problems to stress.  Please see Conditions Treated for a more thorough list.

Are you professionally qualified?
Yes.  Nicole holds a Bachelor of Health Science – Traditional Chinese Medicine degree from the University of Technology, Sydney and is registered with the Australian Acupuncture and Chinese Medicine Association (AACMA).

Do you accept credit cards?
Yes, we accept MasterCard and Visa, but not American Express.

How many treatments will I need?
This depends on the seriousness of your health problem and how long you’ve had it for.  At your first consultation we will suggest the approximate number of treatments necessary.

Does acupuncture hurt?
We use gentle acupuncture techniques and the highest quality needles which mean a more comfortable experience for you.  

How do acupuncture and herbs work?
Acupuncture and herbs work by bringing the body’s systems back into balance so that the body can heal itself.

Are your herbs safe?
We use the highest quality herbs on the market which are authorised by the Australian Therapeutic Goods Association (TGA).  Chinese herbal medicine is very safe when prescribed by a qualified practitioner.